Is an All in One Platform is the Right Choice?

If you're frustrated with all the mix of apps, paperwork and the manual work your team has to do everyday, then now might be the ideal time to review how you could streamline everything.

You're reading now because the collection or mix of legacy applications you use isn't working well anymore. Your HOA needs better.

When all the services you need are integrated into one software platform, your staff find their work easier, more effective, and you're improving your human resource investment. It's wise to review the full picture of benefits from an all in one HOA platform.

Your current aging software fails because it:

• hasn't been updated, because it's incompatible with new mobile platforms such as iOS and Android
• isn't really SaaS-based therefore not scalable with limitless improvements
• doesn't worth with invoicing, payments, online banking applications and other software your residents, staff and vendors expect
• can't serve your growing base of users efficiently and they don't like more work
• can't provide real time reports you need to manage well
• doesn't coordinate with vendor's own digital tools
• provides no automated alerts, responses, emails, SMS messaging and CRM services to keep track of actions taken in concert with homeowners
• takes too much time to operate as one computerized solution for an HOA business

As an HOA or community association manager, housing development manager, treasurer, or VP, you are the go to person regarding technology.  Today, technology is all about seamless integration, efficiency and simplicity - in a word, fulfillment.

Your Pains are the Key to the Right Solution

Legacy HOA apps suffer from lack of work flow automation, work order management, integrated billing and payments, and manual data entry which often creates errors or omissions.

The user interfaces are too limited which makes it a challenge for staff to understand what is happening with a homeowner account, how maintenance work is progressing, and whether residents are complying and paying fines.

A lack of integration and automation prevents you from reaching the efficiencies your HOA must have.  In light of all the above, it's difficult to gain the confidence of boards and residents.

Comprehensive -- All Encompassing

For management staff, a complete dashboard of tools working together sounds like music.

They'll find all the tools, where they're needed, and integrating users, work orders, finance and accounting, as well as communication. Work gets done faster. 

You'll find everything you need to be aware of and act on right away.

Governance, Compliance and Transparency

After reading our posts on Illinois HOAs, Florida HOAs, and California HOAs you can appreciate that every association is governed by unique, specific laws and expectations. And as you execute your tasks and decision, they must comply with the requirements of various government acts in your own state. 

With old software, a lot of this tricky state level compliance stuff has to be done manually. Add that to payments, invoicing, work orders, violation tickets, and endless phone calls, you're exhausted and can barely keep up.  A comprehensive system can help you out.

Outdated software collections are a true business risk. 

Let's Review Why Going Comprehensive is the Right Decision

Here's 12 Key points that will make you switch to all-in-one ManageCasa™.

1. More Advanced and Actionable Accounting

Accounting entries: Do your bookkeeping and automate it in bulk.  Customize your chart of accounts and easily set up ledgers to receive real-time insights.  Set up bank accounts and credit cards, and automate late fees, management fees, make bulk jobs for payments and more.
Actionable Reports: Use accounting to drive better decisions about capital investments, vendor and operations expenses, and managing your cash optimally.

2. More Efficient Maintenance Management

Work Order Tracking: Maintenance requests can be submitted, tracked, and managed through the platform, ensuring timely resolution of issues.
Vendor Management: The platform can also help in managing vendor communications, contracts, schedules, and payments.

3. Lower HOA Software Fees

Subscription-Based Model: SaaS platforms such as ManageCasa™ offer monthly or yearly subscription packages, providing services and price points comfortable to clients so there is no waste for best use of funds.  You rent what you need and your platform always updated and ready.
Scalability for Growth: As your homeowner association grows, SaaS platforms expand easily without trouble and you achieve scaling cost efficiencies. 

4. Better User Accessibility and Convenience

Cloud-Based Access: Being cloud-based, a SaaS platform provides fast to access information to conduct tasks from anywhere at anytime, and where help is available online via chat.
Mobile Apps: Platforms such as ManageCasa™ provide mobile apps to increase accessibility for managers, boards and staff members who are in the field working.

5. Enhanced Communications

Alerts and Notifications: Automated reminders and notifications can be sent to residents and board members , acknowledging payments, receipt of documents, meeting times, and relevant information.
Community Engagement: Community forums, blogs, event calendars, and newsletters help create a feeling of belonging and supportiveness for residents.

6.  Efficient Architectural Requests

Easy, Form-based Requests: Residents can submit architectural requests for board approval easily and quickly and get appropriate feedback much more quickly with less frustration and confusion.

7. Optimized Financial Management

Automated Billing and Payments: Streamlined billing processes and making it easier for residents to pay dues and fees, and for managers to track payments, helps cash flows and accounts collectible.
Financial Reporting: Professional level accounting and finance tools help in budgeting, tracking expenses, and ensuring transparency with the community.

8. Greater Compliance and Violation Management

Compliance Tracking: Keep track of compliance with HOA bylaws to ensure residents adhere to all necessary requirements, and the issuance of fines, warnings, and actions that will be taken.

9. Top Grade Account and Data Security Compliance

Data Security: SaaS platforms may have the best security measures to protect sensitive data, including encryption, regular backups, and secure access control, which protects the HOA from law suits and fines.
Controlling all User Permissions: Granular control over resident, management staff and board members access permissions ensures that only authorized individuals have access to sensitive information to management tools to avoid mistakes and violations.

10. Regular Updates and Support

Automatic Software Updates: SaaS platforms update features and functionality automatically and backups are done daily so data is not lost.
Online Customer Support: Comprehensive support services are typically available to assist with any issues or questions that arise via text chat or live phone support.

11. Enhanced Scheduling Features

Community Event Management: Manage and schedule community events, meetings, and other activities efficiently.
Convenient Amenity Reservations: ManageCasa's scheduling app lets residents reserve amenities like meeting rooms, clubhouses, pools, and sports facilities through its integrated scheduling system.

12. Online Polling and Voting

Convenient eVoting Software App: Be more flexible, inclusive and help achieve quorum on resolutions.  Allow more participation even for those who cannot make it to live meetings. An online polling feature helps boards conduct surveys of resident's views and preferences to better tailor services to make residents happy.

The final outcome of streamline HOA management is happier residents and a well functioning management team. As the economy slows, there's never been a better time to implement ManageCasa.

Are you considering creating an HOA in South Carolina, Tennessee or North Carolina?  Catch up on the right preparation steps and add value in building it professionally with ManageCasa™.

Experience all of ManageCasa's comprehensive tools and services by speaking with our sales team at 415 800 1245.