TownHomes Nob Hill

By
1 Minute Read
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Company Name:

Nob Hill NBRHD

Where:

Albuquerque, New Mexico
United States

Year Established:

2019

Units Managed:

12 property units

User Type:

Apartment Building

After struggling with the convoluted nature of some of the free platforms on the market, TownHomes Nob Hill decided to give ManageCasa a try

Challenge Overview

  • They have been managing his 12 townhome development using free services from sites like Apartments.com, but sought a software solution that was a little more robust and professional.
  • Sought a simple and cost-effective solution for managing accounting and reporting, and to allow tenants to make maintenance requests.
  • Needed the ability to allow multiple tenants in a unit to make payments simultaneously.

Solution

After struggling with the convoluted nature of some of the free platforms on the market, TownHomes Nob Hill decided to give ManageCasa a try. 

In the early-going, the TownHomes Nob Hill team received training, including live, in-person training sessions with representatives from ManageCasa’s Customer Success team. Everything was scheduled by the ManageCasa onboarding team, to ensure that the property manager team could be there in person to get their questions answered and ensure they had a deep understanding of all the features of the software.

Key Outcome

Thus far, they have enjoyed the flexibility and personalization that comes from working with ManageCasa. His team has also found the product to be a lot simpler than some of the competitors, where you could easily spend hours and hours just generating reports. ManageCasa’s automation has made things simple and straightforward. 

The TownHomes Nob Hill team doesn’t have any on-site management dedicating a full workday to the software, and they have found the mobile-first nature of the product to be especially beneficial. It allows him to quickly make changes and add information on the go, get a birds eye view of the revenue coming in, and look at reports without being tied to a desk all day.

ManageCasa has given us the power to do exactly what we wanted with
our business; scale incredibly quickly without having to sacrifice the
quality of our user experience.
Deborah Lim
Managing Director

Big Business Edge

When looking for a property management platform, the owners of Moana Ventures knew that they needed a platform that would provide full functionality to manage their operations while keeping their team small and efficient. With ManageCasa, they have been able continue to grow at their desired rate while making sure they provide a great experience for their tenants and peace of mind for their owners. ManageCasa will continue to grow with Moana moving forward!

“Finding a tool like ManageCasa was a game changer for us. Property Managers like us take chances to help our business grow each day and a sense of peace comes over us when we finally take those steps forward towards becoming a more legitimate business. Moving our digital business operations to ManageCasa was definitely one of those key steps for us.”

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