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Lake Lorelei POA
Challenge Overview
- As a new Association Manager tasked with updating all software systems, the Manager needed to overhaul a 90’s-era on-premise software database system that had become overly complex throughout the years.
- They were seeking a clean, easy, and functional replacement platform. It was also vital that the new software could provide features to track custom information that was unique to the Lake Association.
- The association also needed to update their own website. The previous site was very outdated, and they were no longer able to make edits or updates because the software used to develop it was so old.
Solution
Lake Lorelei chose ManageCasa primarily because the ManageCasa implementation team was willing, agile and enthusiastic about rolling out the custom features necessary to meet the association’s needs.
Jeremy B.
Challenge Overview Became a property investor in 2005 with a couple property units in a multi-unit...
Challenge Overview
- Became a property investor in 2005 with a couple property units in a multi-unit development and rented them out
- Added a small multi-unit building to his portfolio, initially engaged a property management firm but eventually decided to be a DIY landlord for those properties
- All properties were remote and across different countries and currencies. He tried his best to use online tools to manage and communicate with tenants and Service Pros
Solution
Jeremyis using the entire feature suite of ManageCasa including lease management, accounting, maintenance management, document management and tenant communication.
TownHomes Nob Hill
After struggling with the convoluted nature of some of the free platforms on the market, TownHomes Nob Hill decided to give ManageCasa a try.
Challenge Overview
- They have been managing his 12 townhome development using free services from sites like Apartments.com, but sought a software solution that was a little more robust and professional.
- Sought a simple and cost-effective solution for managing accounting and reporting, and to allow tenants to make maintenance requests.
- Needed the ability to allow multiple tenants in a unit to make payments simultaneously.
Solution
After struggling with the convoluted nature of some of the free platforms on the market, TownHomes Nob Hill decided to give ManageCasa a try.
In the early-going, the TownHomes Nob Hill team received training, including live, in-person training sessions with representatives from ManageCasa’s Customer Success team. Everything was scheduled by the ManageCasa onboarding team, to ensure that the property manager team could be there in person to get their questions answered and ensure they had a deep understanding of all the features of the software.
Key Outcome
Thus far, they have enjoyed the flexibility and personalization that comes from working with ManageCasa. His team has also found the product to be a lot simpler than some of the competitors, where you could easily spend hours and hours just generating reports. ManageCasa’s automation has made things simple and straightforward.
The TownHomes Nob Hill team doesn’t have any on-site management dedicating a full workday to the software, and they have found the mobile-first nature of the product to be especially beneficial. It allows him to quickly make changes and add information on the go, get a birds eye view of the revenue coming in, and look at reports without being tied to a desk all day.