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Lake Lorelei POA

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1 Minute Read
New Project (3)

Company Name:

Lake Lorelei Property Owners Association, Inc.

Where:

Fayetteville, OhioUnited States

Year Established:

1960

Units Managed:

800+ property units

User Type:

Property Owners Association

Favorite Features:

Data Migration, Customization,
Marketing Websites, Owner Portal, Accounting, Resident Communication, ePayments

Challenge Overview

  • As a new Association Manager tasked with updating all software systems, the Manager needed to overhaul a 90’s-era on-premise software database system that had become overly complex throughout the years.
  • They were seeking a clean, easy, and functional replacement platform. It was also vital that the new software could provide features to track custom information that was unique to the Lake Association.
  • The association also needed to update their own website. The previous site was very outdated, and they were no longer able to make edits or updates because the software used to develop it was so old. 

Solution

Lake Lorelei chose ManageCasa primarily because the ManageCasa implementation team was willing, agile and enthusiastic about rolling out the custom features necessary to meet the association’s needs. 

The association’s previous proprietary software had been built to cater to numerous custom data fields more complex than those of an average HOA: RV serial numbers, boat license plate numbers, and more. ManageCasa worked with the Lake Lorelei team to create a Custom Fields table that would accommodate all of this data and make migration more efficient, which was essential to ensure a smooth transition.

The association also appreciated that ManageCasa included a website development tool, which adds continuity for their members between the external site and the member portal.

Key Outcome

Lake Lorelei’s new website was rolled out early on, replacing their previous site that had over time become unresponsive and unmanageable. Now the team is able to update their site at any time, including the ability to add custom widgets and plugins.

Once the website was in place, the team then began the data migration process for all of their association members. With over 830 Members and many unique needs, the team worked hand in hand with ManageCasa’s onboarding and engineering teams to ensure the required level of customization and support was met throughout the process. 

Now that data migration is finished, the association is preparing to launch the full program to the public, including introducing ePayments and a custom resident portal for their members.

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GreenBrook HOA

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GreenBrook HOA
Mar 1, 2024 9:19:08 AM

The service has been terrific! Anytime I’ve had questions or I can’t figure out how to do something, their team has responded almost immediately.

Challenge Overview

  • Served as HOA Board Treasurer for 3+ years, grew accustomed to using three different spreadsheets to track expenses, income, P&L, pool key numbers, and community member addresses 
  • All resident communication was previously done via Facebook. This was complicated by a shared facebook page with another HOA, leading to inefficiencies in communication
  • Sent paper invoices in the mail each year, which took a tremendous amount of time
  • Seeking an easy-to-use platform for the board to broadcast community-wide announcements, send yearly dues invoices, and allow residents to pay their bills online

Solution

Managecasa offered the full suite of features Jocelyn and her team were looking for, without being too complex to navigate. She received software demos from a variety of vendors, but concluded that ManageCasa’s offering was the most useful for the HOA market, whereas others seemed to be clearly and only designed for general property managers.

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MoanaVentures Inc.

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MoanaVentures Inc
Mar 2, 2024 3:10:32 AM

The interactivity and automation of ManageCasa is a game changer. We essentially have been able to build our entire Property Management business around technology and keep our resource investment to a minimum!

Challenge Overview

  • Moana Ventures was aiming to build a tech-savvy property management company and was seeking a software solution that would allow them to be agile and scale without having to increase their headcount
  • Needed an all-in-one solution to allow them to manage their operations efficiently
  • Sought an interactive solution to keep the company engaged with its tenants and rental owner

Solution

MoanaVentures decided to implement the ManageCasa Base plan to scale their property management operations. In addition, they began using the ePayment add-on and the Customer Marketing Website add-on.

Key Outcome

With ManageCasa, MoanaVentures was able to increase its management capabilities without having to add employee headcount.

The Moana team implemented automated reporting, began offering tenant and owner portals for quick communication, and brought all of their maintenance operations onto the ManageCasa platform. This allowed them to stay lean while providing a top-tier experience to all involved.

With ManageCasa, MoanaVentures has been able to oversee all operations through one system, eliminating the need to use a set of disparate platforms. The ability to manage all of their properties and communications has saved them a tremendous amount of time, allowing Moana to focus on scaling their business and providing a top-tier experience to both their tenants and owners. By turning on payments in the ManageCasa system, Moana was able to streamline all of their accounting and reporting workflows in one system.

ManageCasa is a true enabler!

With ManageCasa, MoanaVentures is building a Property Management business that is able to grow rapidly while keeping clients and tenants more than happy!

When the founders of MoanaVentures decided to create the company, they knew they would require a comprehensive software platform that would enable them to provide a superior experience for their tenants and property owners, while giving them the tools to stay agile.

Tools to help MoanaVentures Grow

When they incorporated as a company, MoanaVentures needed a property management software that was simple to implement, supported their goals of high efficiency , and would scale alongside their growth. As technologically savvy entrepreneurs, they naturally initiated a rigorous process to pinpoint the best solution for their specific business needs.

“We found ManageCasa to be the system that provided the most robust functionality with the quickest learning curve. This gave us more time to focus on what really mattered – finding the best tenants and growing our business.”

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ManageCasa has given us the power to do exactly what we wanted with
our business; scale incredibly quickly without having to sacrifice the
quality of our user experience.
Deborah Lim
Managing Director

Big Business Edge

When looking for a property management platform, the owners of Moana Ventures knew that they needed a platform that would provide full functionality to manage their operations while keeping their team small and efficient. With ManageCasa, they have been able continue to grow at their desired rate while making sure they provide a great experience for their tenants and peace of mind for their owners. ManageCasa will continue to grow with Moana moving forward!

“Finding a tool like ManageCasa was a game changer for us. Property Managers like us take chances to help our business grow each day and a sense of peace comes over us when we finally take those steps forward towards becoming a more legitimate business. Moving our digital business operations to ManageCasa was definitely one of those key steps for us.”

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