Customer Success Story of Sageglen

Challenge Overview

Managing our HOA dues with manual processes and bank checks was a real headache. The whole routine of collecting checks, heading to the bank, and constantly reminding homeowners was taking up a ton of time and effort. It was a tedious process that needed a better solution.

Solution

That's when they decided to give ManageCasa a shot. The platform was a game-changer. We were using QuickBooks, and we wanted something that makes handling violations a whole lot easier. I love QuickBooks for accounting, but when it comes to messaging homeowners, it's horrible. It's not geared towards associations and our specific needs. So, we invited homeowners to join ManageCasa, and suddenly communication became a breeze, thanks to the ManageCasa messaging feature. The real game-changer, though, was ePayments. Now, sending invoices and collecting payments online has become a walk in the park.

Key Outcome:

The switch to ManageCasa saved us all a ton of time. It was like this platform was tailor-made for our HOA. Homeowners love the messaging and ePayment features, making their payment processes a lot smoother. Our treasurer was especially pleased because almost everyone was almost up to date with their dues. ManageCasa not only streamlined our day-to-day operations but also brought a sense of satisfaction to both homeowners and our financial management.

Client Quote:

"We're loving ManageCasa for online payments – it's fantastic and easy to use! Those who prefer online payments are really happy about it, which is a big deal for us. QuickBooks was good for accounting, but it made managing violations and communicating with homeowners a headache. ManageCasa changed the game – handling violations is smoother, and the messaging system fits our needs perfectly."

Client Quote

Brenda: “The payment online is huge and people that want to pay online are very happy about that. That's one of the biggest reasons we wanted to do this."

(Brenda: "...We really enjoy the fact that our homeowners are able to make the payments online. That's great. The ease of putting in the payments is good.”)