ManageCasa vs. PayHOA: Which HOA Property Management Software Is Right for You?

Choosing the right property management software for your HOA or COA isn’t about picking the most popular brand. It’s about finding a solution that fits your community’s size and structure, and helps you scale.

PayHOA is marketed as a solution for self-managed associations. But is it the best choice for growing or professionally managed communities?

PayHOA is a potent software with a vast reach. But one red flag for busy users on the go is that it doesn’t have a mobile app. In 2025, that’s a significant drawback, mainly when almost every other HOA software provider includes one.

Another thing to note is that PayHOA is built for smaller associations. If your community is larger or professionally managed, this platform may not cut it.

In this guide, we compare PayHOA vs ManageCasa, diving into pricing, features, mobile access, portfolio size, and customer support.

Making HOA Management Easier: 5 Essentials to Consider Before You Pick a Platform

As discussed before, PayHOA is an efficient software with extensive features. If you manage a self-run, 10-unit community, PayHOA might check the basic boxes. But if you’re responsible for multiple associations, hundreds (or thousands) of units, and need consistent accounting, communications, elections, and real customer support, PayHOA may fall short.

Let’s break it down.

1. Portfolio Size: Small vs. Scalable Communities

PayHOA’s website data suggests their average customer manages just 12 units. However, while PayHOA is widely used among smaller associations, its limitations, like the ability to manage only a limited number of units, make it less suitable for growing or professionally managed communities. This reinforces that it's primarily built for small, self-managed HOAs.

In contrast, ManageCasa supports portfolios ranging from 50 to over 10,000 units, offering a far more scalable and future-ready solution for expanding HOAs and COAs.

2. Mobile App Access: Does PayHOA Even Have One?

A key search trend: Does PayHOA have a mobile app?

Unfortunately, PayHOA does not offer a mobile app for residents or managers. That’s a significant limitation in 2025. Modern communities expect mobile tools for communication, online payments, and instant updates.

ManageCasa offers a full-featured mobile app on both iOS and Android, giving residents, board members, and managers real-time access to community operations on the go.

3. Features Compared: What You Get with Each Platform

PayHOA covers basic features for dues and messaging. But for advanced community management tools like budgeting, elections, and communication automation, ManageCasa is the clear winner.

4. Pricing: Cost per Unit vs Flat Rates

PayHOA uses a flat-rate pricing model. If you have fewer than 20 units, it’s decent. But beyond that, it becomes expensive quickly, especially considering its limited feature set.

ManageCasa uses a per-unit pricing model that scales with your needs. Large HOAs benefit from bulk discounts, while smaller associations avoid flat fees.

5. Customer Support: Who Helps You?

PayHOA support is largely self-service. If you’re a volunteer board member with limited time, this could be a problem.

ManageCasa, on the other hand, provides:

• A dedicated onboarding team
• Email and in-app support
• Ongoing training for CAMs, board members, and portfolio managers

If you’re searching for HOA software with good customer service, ManageCasa consistently comes out ahead.

Final Verdict: PayHOA vs ManageCasa

If you manage a tiny, 10- to 15-unit HOA and want the simplest billing setup, PayHOA might be enough.

But if you’re managing a growing or professionally run association, you’ll need:

• A mobile app for board members and residents
• Full accounting and payment automation
• Communication tools built for scale
• Budgeting, elections, and real-time alerts
• Real customer support

That’s where ManageCasa stands apart. Whether you’re managing 50 or 5,000+ units, ManageCasa is developed to help you grow, without the need to switch software down the road.

Looking for a PayHOA alternative?

Upgrade from spreadsheets and limited tools with ManageCasa, an all-in-one platform trusted by HOAs and COAs to streamline operations, simplify accounting, and enhance communication.

Smarter Community Management Starts Here: Grow Efficiently with ManageCasa

ManageCasa brings all your essential workflows, maintenance, violations, architectural requests, and communication into one intuitive platform. No more juggling disconnected tools or clunky spreadsheets.

With ManageCasa, you can:

• Streamline every task from request to resolution
• Keep residents and board members in the loop via mobile and web access
• Automate repetitive processes with Kanban-style boards, bulk actions, and smart filters
• Gain clarity with audit trails, organized records, and real-time insights

From mobile inspections to vendor coordination, ManageCasa flexes to fit your community’s needs, without the complexity.

Book your free demo today.