If anything has changed in association management, it has to be expectations. For good and not so good.
One outcome of new performance expectations is disappointment and less willingness to invest in the systems managers and teams need. A better outcome is the transition to comprehensive association management systems.
You're curious about the new technology in a modern SaaS platform and whether it can resolve your top 3 challenges. Because it's those core pain points that need your focus.
There's lots to be distracted by as your board asks you for more, but today's best software (ManageCasa™) is built to help you get on top of your big 3 challenges. And it may automatically resolve many of the minor tasks that having been flowing out of them.
Let’s look at 3 practical, key HOA challenges and how ManageCasa™ can help resolve them:
Complexity in Budgeting: Association managers are tasked with creating accurate and realistic budgets that account for both expected and unexpected expenses. This includes maintenance, repairs, improvements, and reserves for future projects, which can be difficult to estimate accurately. ManageCasa’s robust accounting is one of the very best, designed to give you financial insight, and in real time.
Delinquency Rates: Collecting dues and managing delinquencies is a significant matter. Ensuring financial stability while addressing the concerns of residents who fall behind on payments requires a delicate balance between firmness and empathy. ManageCasa’s online payment system pre-empts payment difficulties and the alerts and direct communications system helps you engage renters in delinquency to encourage payments in a professional and legal manner.
Cost Control: Rising costs and unexpected expenses can strain the budget, necessitating skilled financial oversight and strategic planning to avoid financial shortfalls or the need for special assessments. Again, ManageCasa’s professional grade accounting system is all you need to keep a finger on costs and expenses.
Preventive Maintenance: Keeping up with the regular maintenance of common areas and amenities to prevent larger, more costly issues down the line requires diligent planning and execution. You can monitor and meet your many warranty requirements on equipment, schedule maintenance work, understand cost breakdowns, and identify the issues that led up to the emergency event. Your ManageCasa™ platform can help you with “predictive maintenance” by identifying periods and usage patterns that lead to predictable problems.
Emergency Repairs: Management teams need to respond to and manage unexpected repairs or natural disasters to minimize damage and disruption, often with limited resources. ManageCasa™ helps you collect texted and visual information from residents fast, to allow more accurate and informed responses in a synchronized fashion for all stakeholders.
Improvement Projects: Property improvements are vital for retaining tenants. Balancing the desire for property improvements with budget constraints and community expectations demands strong project management skills and clear communication. Your ManageCasa™ HOA software helps to keep maintenance crews, residents, and HOA teams on the same page so better timing of improvement projects happen, and to make participants accountable for project quality and completion.
Resident Engagement: Engaging association residents and encouraging participation in community affairs can be challenging. It requires effective communication strategies to ensure residents are informed and feel their voices are heard. Your ManageCasa™ association platform optimizes reach to residents, details issues and resolutions needed, and allows them to respond via polls, messages, or votes on association matters so you’re better informed.
Conflict Resolution: Disputes between residents or between residents and the board, and with management teams happen. Preventing and resolving these conflicts diplomatically to maintain harmony within the community is actionable within ManageCasa™. Online, members are less emotional and can be presented calmly with the essentials of the matter. Managers can present information clearly, frame opinions/wants, and create a conciliatory tone to move everyone to a compromise or needed resolution.
Compliance with Regulations and Association Bylaws: Staying informed about and ensuring compliance with local laws, state statutes, and federal regulations, including fair housing laws and HOA-specific legislation, is essential but can be complex and time-consuming. Your ManageCasa™ HOA software’s documentation and communication services can make the most recent bylaws or legislation available to all, with alerts to changes residents should know about.
Those are the 3 key greater challenges of association managers. You have many more of course, and a new association management platform is a great way to make them disappear, so you can focus on your business goals.
ManageCasa™ gives you the power to engage residents, collect vital information, improve engagement, get initiatives across clearly, improve compliance with association bylaws, and build consensus. It’s the best high-level association management software to help make friction, misunderstanding and conflicts disappear.
Take a moment right now to explore ManageCasa’s impressive suite of association management features.