PayHOA Reviews: Features, Pros & Cons, and How It Stacks Up Against ManageCasa

If you’re looking for HOA management software, you’ve come across PayHOA. But is it the right fit for your community? To help you decide, we sat down with Peter Koch, a property management expert with over 20 years of HOA experience. He has worked closely with industry leaders and has had personal conversations with competitors and users, so he knows this software inside and out.

In this blog, we’ll learn about PayHOA’s features, pros, and cons and compare it to ManageCasa, another leading HOA management platform. Let’s start!

What is PayHOA?

The Inside Scoop

Founded in 2018 by Michael Bollinger in Lexington, Kentucky, PayHOA is a cloud-based solution designed for self-managed homeowners associations (HOAs). The platform helps streamline essential management tasks like collecting dues, handling finances, and communicating with residents—all in one place.

PayHOA has quickly gained popularity among small to mid-sized HOAs for its affordable pricing and user-friendly interface. But is it the best choice for your association? That depends on your unique needs.

Let’s take a look at the essential features offered by PayHoa!

Key Features of PayHOA

1. Accounting Tools

• Online ACH and credit card payment processing
• Automated invoicing and dues collection
• Banking integration for easy financial management
  
  

2. Communication & Document Management

• Built-in messaging for board announcements
• Secure document storage & sharing for easy access
• Automated email notifications to keep residents informed
  
  

3. Work Order & Maintenance Tracking

• Homeowners can submit maintenance requests
• Track work orders and assign vendors
  
  

4. Mobile-Friendly Access

PayHOA offers a mobile-optimized platform, but some users report limited functionality on smaller screens

Sounds promising, right? Let’s explore what its existing customers have to say about PayHOA.

PayHOA Reviews: What Users Are Saying

Overall, PayHOA receives positive reviews from customers, especially self-managed HOAs looking for a simple and cost-effective solution.

Positive Reviews

Here’s what verified users love about PayHOA:

1. Ease of Use “Easy to use; great support; perfect features for a self-managed HOA; excellent bank integration. Owners are very happy to use because of its simplicity.” – (SoftwareAdvice)
2. Excellent Customer Support

• “The customer support is amazing. They are very quick to respond and explain how to fix any issues that come up.”`– (G2)
• “Easy to use, great support, and perfect for self-managed HOAs.” – (GetApp)

1. Financial Features That Save Time

• “We love the invoicing and payment features. They have made it easy to do our quarterly dues billing. We also like how it syncs with the bank account.” – (PayHOA)
• “Simple ACH payments and good bank integration. Our homeowners love it!” – (TrustRadius)

Areas for Improvement

Like any software, PayHOA isn’t perfect. Here are some common pain points:

1. User Interface Could Be Smoother
   - “Confusing User Interface: Some users have found the PayHOA user interface difficult to navigate, leading to frustration and difficulty completing tasks quickly.” – (TrustRadius)

• “ The interface can be confusing, and it takes time to navigate through different features.” – (Capterra)

1. Limited Automation for Growing HOAs “Great for small HOAs, but lacks advanced automation for growing communities.”

While these critiques are worth considering, they don’t mean PayHOA is a bad product—just that it might not be ideal for fast-growing or large HOAs that need more automation.

PayHOA at a Glance: Growth & Statistics

Despite some minor drawbacks, PayHOA is growing rapidly:

• Secured $27.5 million in Series A funding in 2024 – (PayHOA)
• Serves over 622,000 homeowners across the U.S. (including Puerto Rico) – (AccessNewswire)
• Achieved a 340% revenue growth rate in the past three years – (PayHOA)

This steady growth shows that many HOAs find value in the platform. Now, let’s compare PayHOA with next-gen property management software i.e., ManageCasa!

How Does PayHOA Compare to ManageCasa?

If you’re wondering how PayHOA stacks up against ManageCasa, here’s a quick comparison:

Should You Choose PayHOA or ManageCasa?

PayHOA is best for:

• Small, self-managed HOAs with no immediate plans for growth
• Communities looking for a budget-friendly solution

ManageCasa is best for:

• HOAs expecting to scale and needing more automation
• Property managers who want built-in accounting and full-featured work order tracking

Which HOA Software Should You Choose?

Choose PayHOA if:

• You’re self-managing a small HOA and need an affordable, no-frills solution.
• You prioritize basic accounting and payment collection over advanced features.
• Your HOA isn’t planning to scale anytime soon.

Choose ManageCasa if:

• You want an all-in-one solution that automates everything from accounting to maintenance requests.
• Your HOA is growing, and you need a platform that scales with you.
• You’re tired of juggling multiple software tools and want one streamlined system.

Final Verdict: Is PayHOA the Right Choice—or Should You Upgrade to ManageCasa?

For small to mid-sized, self-managed HOAs, PayHOA is a solid and affordable choice. Its user-friendly interface, essential accounting tools, and responsive customer support make it a great entry-level solution for communities that need basic financial management and communication features.

However, for HOAs looking to scale, streamline workflows, and automate time-consuming tasks, ManageCasa is the clear winner.

Experience the Best Efficiency with Complete HOA Management Solutions: ManageCasa

While PayHOA meets the needs of smaller communities, many property managers find themselves outgrowing its capabilities as their HOA expands. That’s where ManageCasa comes in—a modern, all-in-one platform built to handle not just HOAs, but COAs, rental properties, and mixed-use portfolios.

Here’s why property managers are making the switch:

✅ Say Goodbye to Multiple Software Tools
ManageCasa replaces outdated systems like TOPS Pro, combining advanced accounting, robust automation, marketing tools, and seamless third-party integrations into one intuitive platform.

✅ Boost Efficiency & Reduce Complexity
With automated workflows, maintenance tracking, and tenant self-service portals, our software eliminates busy work so your team can focus on what truly matters—growing your community and keeping residents happy.

✅ Scalable & Future-Ready
Whether you’re managing a single HOA or a growing portfolio, our unified platform adapts to your needs, giving you the power, flexibility, and support to thrive in an ever-changing market.

If efficiency, automation, and long-term scalability are important to your HOA, ManageCasa isn’t just an upgrade—it’s a game changer.

If your HOA needs a future-ready solution with smart automation, powerful integrations, and a user-friendly experience, it’s time to switch to ManageCasa.

Schedule a FREE Demo. Try ManageCasa Today!