Better Tenant Retention and Lower Churn As the pandemic slowly disappears, moratoriums end, and employment resumes, landlords and apartment managers are seeing higher vacancy rates. Vacancy is impossible to avoid given renters tend to be a transient population. Add on on economic cycles, rising rent prices, and normal life changes, and turnover adds up. It…

Helping Work from Home Tenants We've covered the high cost of tenant turnover, late rent, rent default, and more here on the ManageCasa blog.  For apartment managers, the issue of keeping work at home tenants leased is pressing because they're likely to move. Work at home is great, until the cracks in the beautiful picture…

Landlord Reputations Getting Trashed If you've been surfing on Google or checking your Facebook news feed, you've likely seen enough articles about tenants being abused one way or another by their landlord. Were they true, accurate accounts of the situation? Online, the truth may not matter. Perception wins which is why you are wise to…

Onboarding New Tenants Onboarding new tenants can be stressful, and hard work.  We thought it was time to help you optimize your tenant onboarding process. Tenant onboarding describes the process of introducing them to their new home. It's where you help them feel comfortable in the house or apartment. And you'll be informing or educating…

Will You Renegotiate Rent to Keep Tenants Leased? More tenants will be asking landlords for rent reductions in the next 3 months. There is an interesting dynamic that's leading to these increasing rent reduction requests, sometimes legit and sometimes not. Do you know how you'll respond to tenant's rent discount requests? Landlords Can Grant Discounts…