The Joy of Simplicity -- Making Users Feel Good What do most people dream of these days? How about a simpler life devoid of friction, long commutes, persistent errors, finding paperwork and receipts, and too complicated financial transactions? Yes, we live in complicated world. During the pandemic shutdown however, everyone has been reintroduced to the…

12 Property Management Mistakes to Avoid Even the very landlords and property managers make mistakes and sometimes they're painful. Yet, any business person will advise not to focus on the pain, but rather on using the experience to improve. We can say modestly, that adopting a good property management software that reduces complexity and risk…

Managing Your Team Could be Simple and Creative Your staff are likely your most important business asset yet keeping their performance optimal is an ongoing challenge. Most managers could use a refresher in staff management, and we've got some tips that might help. Let's take a quick look at some ways to re-energize and guide…

Operational Success: Always Starts with People Whether you’re an experienced Property Manager, or are new to the property management industry, you’ll encounter both expected and unexpected challenges in your daily operations. Those challenges are usually related to occupancy, rent collection, maintenance, tenant issues, and more. Your staff will be responding to and resolving maintenance tickets,…

The Path to Higher Profitability is Paved One area of business improvement that's hard to put profit numbers on is tenant service quality. It's typically ignored, yet tenant relations do foretell the path your tenants will take - complaining, incidents, impass, eviction, and finally, the courts. Unhappy, or not fully satisfied tenants don't renew leases.…