Efficiency Is Job Number One Yearly surveys of property managers revealed that tenant experience, profitability, growth, cost cutting, and efficiency are top priorities. In reality, each goal property managers and landlords hope for is supported by one fundamental element -- efficiency. What is really being made efficient?  Time. Consider that efficiency in its full context…

What Creates a Market Leading Property Management Company? If you asked the average person, tenant, landlord, or real estate investor what makes a good property manager, you'd definitely receive a variety of responses -- from personal to professional. That's because everyone has a unique point of view. If you were to ask landlords who they…

Powering up with SaaS Software As we approach 2023, there are still many landlords not using the best management systems available. Our industry is reputed to have the lowest technology adoption rates. With regulation and complexity increasing, and a need for efficiency paramount, managers must test out (and switch) products until they acquire the one…

Business is Never Good Until the Customer is Happy Have you treated your tenants in a professional, businesslike way, and thought everything was fine, but it wasn't? Did they make complaints and eventually vacate the unit? Even very successful business people forget that business is about people. And when people feel good, they might stay…

Reduce Churn and Turnover Costs Have you calculated how much revenue you've lost due to tenant churn over the years?  Some landlords and property manages do have systems to report these losses, but how many are resolving losses from churn? In some states and cities, the issue of tenant turnover is a current matter.  With…