The 14 Best Incentives for Renters Landlords and property managers in Seattle, Pittsburgh, Tucson, Fort Myers, Sarasota, Edmonton, and Calgary are pulling out the stops to fill their rising vacancies and keep tenants in 2019. When vacancy rates rise, we all have to be more creative. In these markets, business as usual doesn't work so…

Business is Never Good Until the Customer is Happy Have you treated your tenants in a professional, businesslike way, and thought everything was fine, but it wasn't? Did they make complaints and eventually vacate the unit? Even very successful business people forget that business is about people. And when people feel good, they might stay…

Rents Rise in Los Angeles Are you planning to move to the Los Angeles area soon?  That elusive apartment vacancy will come with a slightly higher price.  And while LA rents are up, they're actually less than US apartment price rises. Apartment rental prices nationally rose in May at the fastest rate of the last…

Open Minds and Progressive If we're going to improve productivity, stay competitive, and avoid making wasteful, repetitive errors at work, we're more likely to do it with a new style of thinking, as opposed to relying on experience. Experience hasn't always been a good teacher. Sometimes we need to break out of the mold. Do…

What a Tenant Wants (They Should Get) A couple of recently published studies of the attitudes and preferences of tenants paints a picture of a a diverse group of real people with a laundry list of wants.  And those items may point to personal need for comfort, convenience and people connections. The surveys counter the…