Category: Tenant Management

How to Get Renters to Pay Rent With inflation, emergency costs, and other issues that tenants might experience, it's inevitable a rent payment will be delayed or missed. If your tenant doesn't contact you or take your calls, it might be they're embarrassed or mentally unable/hopeless to face their situation. It's not always a case…

Late Fees: What Should a Landlord Charge? It's inevitable, perhaps in 2024, that some of your tenants will be late paying their monthly rent. Across the US, quite a few renters are behind on their rent payments. "8,070,524 people ages 18 or older in the U.S. aren’t caught up on rent payments. Put another way,…

Beat the Summer Heat It's officially the real summer of 2023 and it looks like it's going to feature scorching heat and high humidity. And July 3rd was the hottest day globally ever recorded. Add on the El Nino phenomenon, and we may see many more world records this summer season. Whether you're throwing parties…

Why Hold a Big Tenant Event? If you use social media, then no doubt you've seen pictures of endless parties and awards dinners where managers laud their own and celebrate their achievements. Less however, are pictures and videos of these same companies lauding and celebrating customers -- such as clients, rental tenants and HOA members.…

How to Better Engage Tenants for Improved Business Performance There's good reason to visit this topic of the ideal tenant experience regularly. Building a culture of tenant satisfaction serves all your business needs - supporting cash flow, keeping tenants leased and improved asset care. And are your tenants ignoring you with late responses and lots…

Better Tenant Retention and Lower Churn As the first half of 2023 closes, we may be entering a period of economic slowdown which could stall wages and reduce employment levels. Some of your tenants will likely get caught in this temporary downturn. Some will end their lease due to unemployment while others will wave goodbye…