Category: Tenant Management

Corona Virus Safety Tips The Corona Virus lockdown continues in many US, Australian, European and Canadian cities. The latest numbers of cases for Europe and the US are troubling. In Canada, it appears new infections are beginning to level off. In some US cities however, the rate of growth of Covid 19 cases is almost…

Know Your Parking Policy We covered rules and regulations in buildings previously, but what are residents' responsibilities on automobiles and parking? Generally speaking, residents must comply with all parking rules, signs, speed limits (e.g. 5 hours per hour), or other directional instructions implemented by the property management company. Parking policy is normally included in House…

Build Resident Relations with One Handbook A Resident Handbook can help landlords build a positive relationship with their tenants.  It's relatively simple to put together and is great way to communicate good apartment management practices to tenants. You might know the resident handbook as a tenant handbook or renter handbook. It's purpose is to help…

How to Speed Up Tenant Services As a progressive landlord or property management professional, you're likely handling more properties than you're comfortable with. That volume can make it difficult to respond to tenants quickly. Time, budget, energy and lack of insight all conspire to push you back to those "old school" habits. And that's not good…

Is Using Social Media a Form of Discrimination? Landlords have a lot of tools and data sources to help them screen in good prospective renters and screen out undesirable ones. And landlords today are using Facebook, Instagram, Twitter, Linkedin, and other social media networks to check out prospective renters. Newer, younger, untrained landlords have less…

When Residents Ask to Move to Another Apartment Your tenants may not like the apartment or condo they’re currently living in, and may ask to relocate to another unit in your building(s) if one is coming available. Your wait list might already be lengthy. Some of the reasons tenants ask to transfer to another unit,…