Category: Tenant Management

Apartment Transfers Tenants will ask about the possibility of transferring to a better unit when one comes available. They may be searching online for an apartment to rent because they feel a need for change. It might be better to respond to their request. They'll appreciate knowing more about the process which you need to…

Who Are the Best Types of Renters? If you've read many of my posts here on the ManageCasa blog, you know I've highlighted tenant acquisition as a foundational task of rental property managers. It's a simple truth that tenants are the core of the business. New surveys and reports show managers are getting that message…

Better Tenant Retention and Lower Churn As the pandemic slowly disappears, moratoriums end, and employment resumes, landlords and apartment managers are seeing higher vacancy rates. Vacancy is impossible to avoid given renters tend to be a transient population. Add on on economic cycles, rising rent prices, and normal life changes, and turnover adds up. It…

The Very Best Questions to Ask Renter Prospects Renters of all types are available online, some good and some not so good.  Which ones are keepers and which will ruin your business? The purpose of the tenant screening process is to find the very best tenants. Your selection results are the fruit of your rental…

How to Get Renters to Pay Rent Are you sliding into a dangerous financial situation with renters who avoid paying their rent? Before you hit the inevitable eviction wall, there are some tactics you could use to encourage rent payment from renters. The current political mood is one that might make people feel hopeless about…

10 Clever Ways Landlords Can Avoid Void Periods It’s an unprecedented, uncertain time for landlords in the UK and worldwide. Where finding new renters was once simple, attracting tenants has taken on new urgency and new challenges. The COVID-19 pandemic has eased in some areas and intensified in others, and authorities are expressing concern that…