Get Your Tenant to Pay Attention to Building Safety While no one can guarantee an accident free environment, it’s essential for property managers to enhance tenant’s and employee’s safety awareness. It’s also the property manager’s responsibility to minimize any potential risks, hazards, and injuries to both tenants and employees.  It's the property manager who must…

Build Resident Relations from Day 1 From Day 1 when the tenant moves in, the landlord should start to build a mutually respectful and cooperative relationship with them. A clear, positive, and honest communication routine is a foundation of a successful landlord-tenant relationship. It is imperative to recognize that both landlord and tenant have rights…

Move-in Process is a Relationship Building Starting Point In a previous article, we talked about the importance of implementing consistent screening policy during the leasing process. After you secure a qualified tenant, it's the landlord’s responsibility (or property manager) to schedule an appointment for lease signing, tenant orientation, building tour and unit inspection. It's essential…