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Category: Success

Tenant/Resident Polling

February 07, 2024

Tenant/Resident Polls & Surveys There are a lot of reasons why surveying your tenants or residents is a great idea. The end dollar value of tapping their minds, sentiment and opinions could be in the tens of thousands of dollars to your company. Spending time on a plan for leveraging your new surveying solution in…

Humanizing Customer Service

January 23, 2024

Customer Service: A Key to Business Value While advancements in AI chatbot customer service help are notable in the consumer sector, there may be questions about the same for B2B customers. In all the hype about AI and automation in the last few years, it's assumed computers can deliver the easy process, subtle technical answers…

Property Management News

November 27, 2023

Property Management News Let's take a quick look at the latest stats and stories in the rental property sector. Is the Multifamily Apartment Glut Already Over? Rent prices have been impacted by a large release of new construction at the same time as the economy is cooling. Some expect a mild recession but would that…

NAA Survey 2023

September 29, 2023

Property Managers Refocusing for the Road Ahead How many times do business people forget important information and lessons?  Perhaps too frequently, which is why reviewing insights and keeping up on trends/reports is a must. A new report from the President and Chief Executive Officer of the National Apartment Association (NAA) reverberates much of what we've…

How to Spot Rental Application Fraud

April 12, 2023

Spotting Fraudulent Rental Applications Renter application fraud is another source of expense for small to medium-sized landlords. TransUnion published a report that stated 97% of property management companies experienced fraud. When the stakes are high for renters to capture a rental in an ultralow vacancy market, some may embellish their rental application data and actually…

Mid-Sized Property Management Solution

March 05, 2023

The Right Software for your Mid-Sized Firm Landlords today come in all sizes, varieties, and geographies while confronting a variety of business challenges. Yet, when their business grows into the mid-sized level, challenges mount and profitability grows so it makes for an interesting venture. Whether you want to grow or not, if you manage 200…

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